Privacy Policy

At Cloudy Proptech ("we", "us", or "our"), a proud Yardi partner in the Middle East, we are committed to protecting your privacy and ensuring the confidentiality of your personal data. This Privacy Policy explains how we collect, use, and protect the information provided by visitors and users of our website, www.cloudyproptech.com, in compliance with local and international data protection laws, including the UAE Data Protection Law (DPL), Saudi Arabia’s Personal Data Protection Law (PDPL), and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and mailing address.
Financial Information: Payment details and billing information, where applicable.
Usage Data: Data on how you interact with our website or services, including IP addresses, browser types, and page views.
Cookies and Tracking: Data collected via cookies and other tracking technologies to enhance user experience.

2. How We Use Your Information

We use your personal data for various purposes, including:

Providing Services: To facilitate the use of our Yardi-based property management services and support.
Communication: To send updates, newsletters, and promotional materials related to Cloudy Proptech’s services.
Customer Support: To respond to inquiries, troubleshoot problems, and improve service quality.
Legal Compliance: To comply with legal obligations, regulations, or contractual requirements.
Website Enhancement: To analyze usage trends and improve the functionality of our website.

3. Sharing of Information

We may share your personal data in the following cases:

Yardi Systems Inc.: As a Yardi partner, we may share relevant data with Yardi Systems Inc. for service optimization.
Third-Party Providers: We may share data with third-party service providers, such as IT and payment processors, to facilitate our services.
Legal Obligations: We may disclose data if required by law or in the event of legal processes or regulatory requirements.

Cross-border Transfers: If your data is transferred outside the Middle East, we will ensure that proper safeguards are in place in accordance with local laws and international data protection standards.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. This retention period varies depending on the nature of the data and any legal or regulatory obligations.

5. Your Rights

Depending on your location and the applicable laws, you may have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correct: You can request corrections to inaccurate or incomplete data.
Right to Erase: You may request the deletion of your data under certain conditions.
Right to Restrict Processing: You can ask us to limit the processing of your data under specific circumstances.
Right to Data Portability: You may request that your data be transferred to another service provider.
Right to Object: You can object to the processing of your personal data for marketing purposes.

6. Security Measures

We take reasonable precautions to protect your personal data, including using encryption, secure servers, and regular security audits. While we strive to protect your data, no system can guarantee absolute security.

7. Use of Cookies

Our website uses cookies and similar technologies to provide a better user experience and gather usage statistics. You can control cookie settings through your browser, although this may affect certain functionalities of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the revised effective date indicated at the top. We encourage you to review this page regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us at:

Cloudy Proptech Information Consultants LLC
Office 42, Techno Hub 1, Dubai Silicon Oasis, Dubai, United Arab Emirates. PO Box: 566274

+97142423113
www.cloudyproptech.com